Service Center Scholars

The Service Center Scholars was the first and has been the only true NCM "20-Group" of independent automotive service businesses.

Read More

Why Join?
Where We've Been
Our Members
Membership Inquiry

Testimonials

I initially joined the group for a year as a condition of the purchase of my shop. I planned to leave after that year was up. I thought I already knew it all anyway. But Dan, the previous owner, was a member of the group for quite a while. He was one smart fellow. He knew I really needed what this group had to offer for me to be successful running a shop in the long term. His placement of me in this group was the best thing he could have done for me. That all was ten successful years ago!

I was one of the founding members of the group and thought I was a business expert due to my previous corporate level experience working for Ford out of Detroit. After all, when the group was founded I had already been running a successful import shop in the Dallas marketplace for many years. But this group has over the years has given me the tools to increase both the sales volume and profitability of my operation to levels I did not think were possible as my location is not the best. And with all of this business growth I was still able to gradually increase my time away from the shop on a day to day basis.

This group has given me the confidence, skills and moral support to move my shop operations to a different part of my state to be in a better demographic area. I’m currently in a rented facility but we are about to break ground on a state of the art facility that will allow me to take my business to the next level. Yes, you can do great things alone, but having a team of shop owner experts who “have been there, done that” helped me navigate the many, many hurtles and roadblocks as I worked on financing, designing, building and opening this beautiful new facility. Thanks, guys!

Coming into this group, I was a small European Auto Repair Shop with 3 bays. Now I have 3 successful shops and am able to work on my business instead of in it. Service Center Scholars has helped me to be successful and still have time for my family. If you want to change your shop into a better business, we have the tools and ideas to help.

— Russ Stein, Stein Automotive Inc., Louisville, KY, steinauto.com

 

Coming into this group, I was a small European Auto Repair Shop with 3 bays. Now I have 3 successful shops and am able to work on my business instead of in it. Service Center Scholars has helped me to be successful and still have time for my family. If you want to change your shop into a better business, we have the tools and ideas to help.

— Russ Stein, Stein Automotive Inc., Louisville, KY, steinauto.com

View More

A little history...

The Service Center Scholars are administered by NCM Associates, the company that invented the "20-Group" concept in 1947, creating a methodology for new car dealers to improve the performance and profitability of their business operations. Over the years, through NCM's proven structure of regular, agenda driven meetings, shared ideas and detailed financial analysis, groups of like-minded business owners have been able to reach new levels of success that would be difficult or impossible to achieve on their own.

Today NCM administers 20-Groups for all major new car brands as well as for franchised dealers in Powersports (motorcycles, ATV's and watercraft) as well as for quick-lube franchises and independent car dealers.

Visit NCM's website at NCM20.com for more information

>>>>>>>