The Service Center Scholars was the first and has been the only true NCM "20-Group" of independent automotive service businesses.
Thank you for your interest. Just download and complete the short form below or click the first link to fill out an application online. This is your first step on the road to becoming one of the Service Center Scholars!
Please email completed forms to skain@ncm20.com or fax to 913-649-7429
Applications can also be mailed to
Steve Kain – NCM Associates, Inc.
10551 Barkley, Suite 200 Overland Park, KS 66212
I initially joined the group for a year as a condition of the purchase of my shop. I planned to leave after that year was up. I thought I already knew it all anyway. But Dan, the previous owner, was a member of the group for quite a while. He was one smart fellow. He knew I really needed what this group had to offer for me to be successful running a shop in the long term. His placement of me in this group was the best thing he could have done for me. That all was ten successful years ago!
A little history...
The Service Center Scholars are administered by NCM Associates, the company that invented the "20-Group" concept in 1947, creating a methodology for new car dealers to improve the performance and profitability of their business operations. Over the years, through NCM's proven structure of regular, agenda driven meetings, shared ideas and detailed financial analysis, groups of like-minded business owners have been able to reach new levels of success that would be difficult or impossible to achieve on their own.
Today NCM administers 20-Groups for all major new car brands as well as for franchised dealers in Powersports (motorcycles, ATV's and watercraft) as well as for quick-lube franchises and independent car dealers.