The Service Center Scholars was the first and has been the only true NCM "20-Group" of independent automotive service businesses.
I was one of the founding members of the group and thought I was a business expert due to my previous corporate level experience working for Ford out of Detroit. After all, when the group was founded I had already been running a successful import shop in the Dallas marketplace for many years. But this group has over the years has given me the tools to increase both the sales volume and profitability of my operation to levels I did not think were possible as my location is not the best. And with all of this business growth I was still able to gradually increase my time away from the shop on a day to day basis.
A little history...
The Service Center Scholars are administered by NCM Associates, the company that invented the "20-Group" concept in 1947, creating a methodology for new car dealers to improve the performance and profitability of their business operations. Over the years, through NCM's proven structure of regular, agenda driven meetings, shared ideas and detailed financial analysis, groups of like-minded business owners have been able to reach new levels of success that would be difficult or impossible to achieve on their own.
Today NCM administers 20-Groups for all major new car brands as well as for franchised dealers in Powersports (motorcycles, ATV's and watercraft) as well as for quick-lube franchises and independent car dealers.