Service Center Scholars

The Service Center Scholars was the first and has been the only true NCM "20-Group" of independent automotive service businesses.

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Why Join?
Where We've Been
Our Members
Membership Inquiry

Member List


Heights Swedish Solution

Matt Step
1815 South Taylor Rd.
Cleveland Heights, OH 44118
(623) 486-4824

Sam And Joe’s Foreign Car Repair

Joe Masri
2101 Duluth Drive
Arlington, TX 76013
(623) 486-4824

O’Reilly Motor Cars

Mike Loos
324 West Cherry Street
Milwaukee, WI 53212

Luscious Garage

Carolyn Coquillette
475 9th Street
San Francisco, CA 94103

Louden Motorcar Services, Inc.

Steve Louden
11454 Reeder Road
Dallas, TX 75229


Autowerkes Maine, Inc.

Voit Ritch
398 US Route One
Freeport, ME 04032

Charlie’s Foreign Car Service

Niko Sougias
751 Second Street
Encinitas, CA 92024

Han’s Wittler’s Auto

Roger & Andreas Wittler
121 Elizabeth St. NE
Albuquerque, NM 87123

The Motor Works

Rick Banasik
4021 Brownsboro Road
Winston-Salem, NC 27106

Import Automotive

Mike Stevenson
25151 Redlands Boulevard
Loma Linda, CA 92354

The Swedish Solution

Bob Howlett
27999 Miles Road
Orange Village, OH 44022

1st Class Automotive

Jed Packer & Harry Whyte
5408 Oak Forest Road
Raleigh, NC 27616

World Wide Automotive Service

Don Seader
2661 Schmaltz Blvd
Bloomington, IN 47403

Sunshine Car Care, LLC

Tom Chambasian
1311 N. Paul Russell Rd.
Tallahassee, FL 32301


Fred Hules II
8736 W. Thunderbird Rd. Suite 3
Peoria, AZ 85381
(623) 486-4824

Atomic Auto

Travis Decker
610 NE 102nd Ave.
Portland, OR 97220
(503) 969-3134 – call or text

SCS Cover Image

Arbor Motion

Sebastian Gaeta
669 State Circle
Ann Arbor, MI 48108
(734) 761-1088

Yocum Automotive

Yocum Automotive

Brent Fleishman
906 US Highway 60 E
Republic, MO 65738


NCM Associates, Inc.

Steve Kain
Kansas City, MO 64112


I initially joined the group for a year as a condition of the purchase of my shop. I planned to leave after that year was up. I thought I already knew it all anyway. But Dan, the previous owner, was a member of the group for quite a while. He was one smart fellow. He knew I really needed what this group had to offer for me to be successful running a shop in the long term. His placement of me in this group was the best thing he could have done for me. That all was ten successful years ago!

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A little history...

The Service Center Scholars are administered by NCM Associates, the company that invented the "20-Group" concept in 1947, creating a methodology for new car dealers to improve the performance and profitability of their business operations. Over the years, through NCM's proven structure of regular, agenda driven meetings, shared ideas and detailed financial analysis, groups of like-minded business owners have been able to reach new levels of success that would be difficult or impossible to achieve on their own.

Today NCM administers 20-Groups for all major new car brands as well as for franchised dealers in Powersports (motorcycles, ATV's and watercraft) as well as for quick-lube franchises and independent car dealers.

Visit NCM's website at for more information